Scheduled emails are failing to send at their designated times, and the platform provides zero system notifications, error logs, or status updates when a failure occurs.
The email should either:
The scheduled time passes, the email does not go out, and the system provides zero feedback. There are no alerts, no error messages, and no customer support indicators. The user is left with no way to troubleshoot whether the issue is a system-wide outage, an account error, or a temporary lag.
Priority Request: Implement a basic notification system or status dashboard for scheduled queues. If a scheduled email is delayed by more than $X$ minutes, trigger an automated alert. At the very least, integrate an AI-driven support chatbot or automated status checker so users aren't "talking to walls" when a technical glitch occurs.